It's proof that twenty-eight years of refining our skills and repairing millions of products enables us to do everything smarter, smoother, and better than anyone else.
Imagine 35,000 Certified service technicians standing ready to repair your product. Impressive? You bet. These professionals are located throughout the country, which helps to make your repair or replacement happen that much faster.
At the first sign of product failure, make one toll-free call. It doesn't matter
1:59 AM Christmas morning or between turkey and apple pie on Thanksgiving.
We're ready around the clock, and on every page of the calendar to get your
product into repair and back to you sooner than you thought possible.
If your product cannot be fixed, we'll replace it or issue an Amazon.com Gift Card for the full purchase price in as little as 24 hours. If you receive a gift card, you may use it to purchase the replacement product of your choice. This gives you the freedom to replace your failed product with the latest, greatest model. When you're protected by Canopy, the choice is yours.
I've seen every product failure there is. If it's broken, I can
I can fix anything smarter, faster, and better.
Within every Canopy Service Center you'll find the most experienced repair technicians and specialists in every product category, and some who even specialize in specific brands.
CANOPY Next Generation Product Protection – The Inside Story
Canopy is called "Next Generation Product Protection" because it delivers a higher level of personal service designed to meet the needs of today's tech-savvy, Amazon.com customers. These unique plans are the result of twenty-eight years of product ownership and repair experience that forms the backbone of N.E.W. Customer Service Companies, LLC (N.E.W.).